I am a retired cyber security consultant with thirty years of experience in computers and twenty years before that in the US Army. I enjoy spending time helping seniors navigate technology in today’s computer world. I discovered there is an enormous demand for someone who understands that world from a senior perspective and can provide assistance. BSCANS is a website I put together to reach out to seniors to help with virtually any technical questions or problems at no cost. I mean virtually - I can provide remote access that is safe and secure.
Even if you don’t know how to explain the problem you’re having you can send me your thoughts and we'll see if we can figure out what needs to be done. I can help with hardware problems (PCs, printers, monitors, routers, etc.) and software problems (email, computer viruses, browser issues, etc.) and answer questions on what to do with questionable emails, links and phone calls you receive (preventing fraud and scams are a specialty of mine).
If there is no cost to me, there is no cost to you. But for now, send me a description of the problem you have clicking contact.
On this website you also have free access to the information below I’ve put together based on my experience and on issues I’ve helped other people with. Enjoy!